Welcome to IT Knowledge Partners
TRAINING - IRELAND, UK *** Cut your training Costs - Facilitated on-line training courses Now available!
ITILv3 Public and Private courses to all certification levels
ISEB Business Analysis Fundamentals
The ‘Apollo 13 – an ITSM case experience’ is an interactive business simulation workshop....Book Apollo 13 Course
Drive DOWN the cost of IT service management!
Drive UP IT Service Quality and Customer Satisfaction!
Based on over 30 years' experience in IT and 10 years IT Management Consultancy with leading international Consulting firms across public and private sector organizations, IT Knowledge Partners can help your organisation realize the benefits of effective IT service management
IT Knowledge Partners
IT Knowledge Partners, based in Cork, Ireland, brings together extensive experience across numerous IT domains, including IT Service Management, IT Strategy, Business Continuity and business Process Improvement. We are experienced trainers and consultants in the field of ITIL ®, Project Management and Business Analysis.
What is ITIL?
ITIL ® stands for IT Infrastructure Library. It is an industry-wide process framework for the delivery and support of IT services. It is not a standard, but is the internationally recognised certification for IT service Management. It represents the embodiment of good practice for service strategy development, design of new services, delivery of services into the operational environment, operational support, and continual improvement of the IT service environment
IT Service Management Practice
IT Knowledge Partners are senior IT professionals who have worked in the field of IT consultancy and training for internationally recognized companies, and now bring this broad base of experience together for the benefit of clients who are seeking to train their staff across all levels of IT Service Management, and implement best practice processes for IT service management.
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