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Personal Profile
Principal Trainer / Consultant
30 years of Information Technology experience across a wide range of technology areas and industries. Has been employed in an IT Management consulting capacity for the last ten years with leading consuting firms. Has been delivering ITSM Training for the last three years.
Key Skills
Consulting Skills include customer relationship development, proposal development, presentation and communication skills, contract negotiation, engagement and project management, business analysis, systems analysis, information analysis, technology research, business continuity strategy, project delivery to time and budget, technology selection.
Accredited IT Service Management 1st Level instructor with ISEB and EXIN
Professional Qualifications:
· ITIL - Manager’s Certificate level |
· ITIL – V2 Foundation Level Certificate |
· ITIL – V3 Foundation Level Certificate· ITIL – V3 Expert |
· ECDL Accredited Course Instructor |
· Gartner TCO Expert |
Education:
· B.Sc. degree Computer Science (Hertfordshire)
· MBA